HCL Clara software
HCL Clara enables direct interaction with HCL software products in natural language to perform tasks and allows users to quickly learn how to use and debug the products.
Clara provides users of HCL Software products with a personalized, customized experience around the clock to minimize FAQ calls. Clara facilitates semantic searching in product documentation to increase response rates.
Benefits HCL Clara
- Minimize FAQ calls
- Accelerate the learning curve with new features
- Reduce repetitive incidents with common problems
- Promote best practice